Privacy Policy

Shanghai Yage Yuntu Luggage Co., Ltd. (“we”, “us”) operates yagebag.com. This policy explains what information we collect through this website, how we use it, and the choices you have.

1. Information We Collect

• Information you submit through inquiry forms: your name, email address, phone number, company name, country/region and message content.
• Communication content when you contact us by email, WhatsApp or other channels.

2. How We Use Information

• To reply to your inquiries, prepare quotations and fulfill orders.
• To improve website content and user experience.
• To send business information you have requested. We do not send unsolicited bulk emails.

3. Automatically Collected Data & Cookies

• We use your IP address only to select the display language and to enforce regional access restrictions.
• While you browse, a small record of recently visited pages is stored in your browser (localStorage). It is attached to your inquiry only when you submit one, so our sales team can better understand your needs. It never leaves your browser otherwise.
• We do not use third-party advertising or tracking cookies.

4. Information Sharing

• We do not sell, rent or trade your personal information.
• We share information with logistics, banking or certification partners only when necessary to fulfill your order, and only to the extent required.

5. Storage & Security

• Inquiry data is stored on our secured servers and accessible only to authorized staff.
• Inquiry records are retained for up to 3 years unless a longer period is required by law or an ongoing transaction.

6. Your Rights

• You may request access to, correction of, or deletion of your personal data at any time by emailing us. We will respond within 15 business days.

7. Contact Us

For any privacy questions or requests, contact: sales@yagebag.com